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All store policies
Figlovo / Help

Store terms

Rules for placing and fulfilling orders at Figlovo.

Seller: ARKADIUSZ KOTLINSKI, ul. 7 Kamienic 21/25, 42-226 Czestochowa, Poland, VAT ID PL9491544003, REGON 151553561.

Contact: zabawki@aseo24.pl, +48 728 919 176, Monday-Friday 09:00-17:00 CET.

1. Scope

These terms govern the use of figlovo.pl and figlovo.com, ordering, payment, delivery, withdrawal and complaints.

2. Products and prices

Figlovo sells new toys and collectables. Prices for the Polish market are shown in PLN and include applicable taxes. Delivery is added unless an offer states otherwise. The final total is shown before payment.

3. Orders and payment

An order is placed after selecting products, entering the required details, choosing delivery and payment, and confirming the purchase in Shopify checkout. Available payment methods are displayed in checkout.

4. Fulfilment

Only in-stock products are offered. If an exceptional stock discrepancy occurs, we contact the customer and refund the affected amount.

5. Consumer rights

Consumers have statutory withdrawal and conformity rights. Details are set out in the returns and complaints policy. These terms do not limit mandatory consumer protection.

6. Personal data

Personal data is processed to manage orders, payments, delivery, contact and legal duties. See the privacy policy for details.

7. Governing law

Polish law applies without depriving consumers of mandatory protection available in their country where applicable.

Last updated: 3 August 2026